Management method of knowledge base management system, job responsibilities of knowledge base administrator

There are various ways of knowledge base management, including content management, version management and metadata management.

The main means of content management is to label the content. The main purpose of version management is to modify the file name or directory name. Version maintenance and upgrade have been completed. Metadata management mainly stores and updates metadata by storing the attributes of files and directories.

Knowledge is a resource of an enterprise, which can be transformed into value. To effectively manage and use knowledge resources, enterprises must build a knowledge base management system. Only in this way can we turn these knowledge into useful things and add more impetus to the development of the company.

The GaussMind KCS knowledge base of Vodafone Technology manages the whole life cycle of knowledge with a scientific methodology, supports a variety of types of knowledge, including FAQs, documents, videos, knowledge maps, etc., provides the ability of precise search, and users can quickly acquire the knowledge they need. Support the unified maintenance of multiple knowledge bases, and ensure the dynamic update of the knowledge base through the immediate feedback mechanism, so as to create greater value for the enterprise.